Arcada Student Union – ASK has terminated its contract with Oy Frank Students Ab, the contract will end on 31.12.2018.
However, the Frank App will continue to act as the ASK’s official student ID until the end of 2018. We will negotiate with Frank about a possible transition period, during which students can still use Frank App, if they wish.
The reasons behind the change include the fact that co-operation hasn’t served our members in the desired way and there have been frequent errors in Frank App. Frank’s decision to start charging for using the app has also supported the decision.
The Student Union is currently building a new digital student ID, that is free for members, in cooperation with its partners. Our new student ID will be launched by 1.1.2019. Further information about this digital ID will be provided in the near future. The new student ID will provide improved member services and opportunities for further benefits.
Starting from January 2019, ordering a physical student card will no longer be possible, and the student ID will move to a digital format exclusively. ASK will continue to provide stickers for existing student cards.
This change is a part of the broader, continuing development of the Student Union’s digital service platform, which will allow us to better serve the needs of our members.
Arcada studerandekår - ASK | Arcada Student Union – ASK | Majstadsgatan 11 00560 Helsingfors | Tel. 050 469 7407 | E-mail: styrelsen(a)asken.fi | Office måndag-fredag 10-12 & 13-16